Posted Fri, 08/07/2009 - 15:27 by admin

"StarPound is unique in the way it combines voice and data into business processes to create "converged business processes." Organizations today face many challenges in delivering multi-media applications, including the inherent complexity of using several tools and technologies across multiple vendors. The StarPound "converged" approach reduces the expense, and dramatically reduces the time required to implement new business processes to meet shifting market requirements or specific customer needs."

— Rich Tehrani, President and Editor, Customer Inter@ction Solutions Magazine

StarPound Training

StarPound offers several varieties of training:

 

Training Courses:

  • StarPound Studio
    StarPound breaks Studio training into two, 4 hour sessions. The first session focuses on general Studio training, while the second session focuses on the specific functions you hope to accomplish with the platform.
     
  • StarPound Server Administration
    Our team will show you how to configure your StarPound environment so that it is ready and operational for your company.
     
  • Call Centers
    The StarPound training department covers a variety of topics with this class including Master Administrative functions and "Train the Trainer" sessions.
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