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HomeDevelopersDocumentation CenterStarPound v1.30 Documentation

Table of Contents:

  • Getting Started Guide
  • CORE Installation Guide
  • CORE Telephony Installation Guide
  • Call Center Installation Guide
    • Chapter 1. Installation Overview
    • Chapter 2. System Requirements
    • Chapter 3. Installing the Call Center
    • Chapter 4. Installing Campaign Builder
  • Agent Desktop
  • Campaign Builder Administration Guide
  • Dashboard User Guide
  • Known Issues
  • Management Console User Guide
  • PBX Installation Guide
  • PBX User Guide
  • PBX Administrator Guide
  • StarPound Studio Scripting Guide
  • StarPound Studio User Guide

Call Center Installation Guide

This document describes installation procedures for the StarPound Call Center.  The StarPound Call Center includes the following major components:

• Agent Server (including Agent B2BUA and WIC application)

• Dashboard

• Campaign Builder

  • Chapter 1. Installation Overview
  • Chapter 2. System Requirements
  • Chapter 3. Installing the Call Center
  • Chapter 4. Installing Campaign Builder
‹ Chapter 8. Configuring the Agent Desktop up Chapter 1. Installation Overview ›
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